Category Archives: Conflict Resolution

Construction crew shuts down project to support striking professors’ push for contract talks to resume

  October 27, 2017 Construction on St. Lawrence College’s new multi-million-dollar Student Life and Innovation Centre was halted Friday morning as workers honoured the picket lines, refusing to cross in a show of support for striking college faculty members. “When … Continue reading

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The devil is in the details and why I will never go back to Bell

They say that the devil is in the details and it sure is when it comes to customer-service-blind, cash-grabbing Bell Canada. Years ago, after a previous frustrating experience with Bell, I actually went back to the telecommunications company that Canadians … Continue reading

Posted in Bell Canada Complaints, Conflict Resolution, Internet Service Provider Complaints | Tagged , , , , , , , , , , , , , , | 6 Comments

How to have “Difficult Conversations”

Teachers have them all the time—with students, with students’ parents, with colleagues, with superiors, and with their own friends and family: Difficult conversations. And if you’re anything like me, you feel some serious anxiety whenever you know you must have … Continue reading

Posted in adult education, Conflict Resolution, Reflective Practice | Tagged , , , , , , , , , , , , | 4 Comments